Review monitoring & sentiment analysis
Aggregate reviews to understand product sentiment and feature pain points.
Collect reviews from app stores, marketplaces, and review sites to quantify sentiment trends and highlight recurring pain points. ScoutNow's sentiment aggregation and topic clustering reveal areas where competitors underdeliver and where you can position your product advantage.
Turn customer feedback into competitive intelligence. Identify feature gaps, service weaknesses, and opportunities to differentiate your offering.
What We Analyze
- Convert negative review themes into product improvements
- Use review data to prioritize features and support fixes
- Integrate review signals with roadmap planning
Review Sources
- →App Store & Google Play reviews
- →G2, Capterra, TrustRadius
- →Amazon and marketplace reviews
- →Industry-specific review platforms
Example Insights
15 reviews mention "slow customer support" and "unresolved tickets." Average support satisfaction: 2.8/5.
→ Takeaway: Support weakness; emphasize your response times in marketing
Multiple reviews request "dark mode" and "offline functionality" — most-requested features.
→ Takeaway: Feature gaps; consider building these to capture dissatisfied users
Turn reviews into competitive advantages
Monitor competitor reviews and sentiment across all platforms. Start your free trial today.
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